Privacy Policy
This policy explains how tradeguide.pro collects and uses personal data submitted through this website, especially through contact and quote forms, in accordance with the Federal Act on Data Protection (FADP), SR 235.1, and the Ordinance on Data Protection (DPO), SR 235.11.
Controller. The controller for data processing on this website is tradeguide.pro GmbH, Technoparkstrasse 1, 8005 Zürich, Schweiz. Contact: [email protected], +41 942 667 7564.
Data we collect. We may collect your name, company, email address, phone number, message content, quote request details, and technical data such as IP address, browser information, and basic usage logs when you use our forms or website.
Purposes. We use personal data to respond to enquiries, prepare quotes, provide services, manage business communications, improve website security and performance, comply with legal obligations, and document requests and transactions.
Sharing. We may share data with hosting providers, IT support providers, communications providers, professional advisers, and service partners or subcontractors where this is necessary to answer your request, prepare an offer, or deliver services. We may also disclose data where required by law or to protect legal claims.
International processing. If service providers process data outside Switzerland, we seek to use appropriate safeguards required under Swiss law.
Retention. We keep personal data only as long as necessary for the stated purposes, for follow-up on your request, for contractual documentation, and for statutory retention or limitation periods. Quote and contact data that does not lead to a contract is generally retained only for a limited period unless longer retention is required for legal or evidentiary reasons.
Cookies and similar technologies. This website may use cookies or similar technologies for functionality, security, analytics, and service improvement. Swiss rules require transparent information and an opt-out mechanism; prior consent is required where processing is unexpected, high-risk, or involves sensitive personal data under Art. 45c Telecommunications Act (TCA) and the Federal Act on Data Protection (FADP), SR 235.1.
Your rights. Under Swiss law, you may request information about your personal data, ask for correction of inaccurate data, request deletion where permitted, object to certain processing, and request release of data where applicable. Requests may be sent to [email protected].
Security. We use appropriate technical and organisational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
Updates. We may update this policy from time to time to reflect legal, technical, or operational changes. The current version published on this page applies.